Global Delivery Responsible Business

An Overview of FY24

PROSPERITY – Innovate, Include, Inspire

At Fujitsu Global Delivery Unit, we are shaping a future where innovation meets purpose. Through programs like Fujitsu Futures, we’ve empowered over 2,500 learners across the world with digital and sustainability skills. Within our workplace, a culture of wellbeing, diversity, and continuous learning helps employees thrive.

Together, we’re building a digitally inclusive, human-centric future that is driven by our people, powered by responsibility, and anchored through meaningful community impact.

What you’ll discover

Prosperity: Summary

1,704

Learners equipped with skills for the future

Human-centric

Approach to AI

Empowering Fujitsu Futures session for children in China
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At Fujitsu GDU, success isn’t just about delivery metrics, it’s about the people we empower, the communities we support, the future skills we help develop, the workplaces where people feel supported, and the ethics that keep our growth responsible.

Fujitsu Futures: Digital Skills For a Changing World
Our flagship learning initiative has reached over 1,704 learners worldwide — taught entirely by employee volunteers, not hired trainers. New tracks in cybersecurity and sustainability ensure learners are equipped for tomorrow, not just today.

A Culture Built Around People
We treat culture as infrastructure: real investment in mental health, flexible work, and meaningful DEI efforts. In our latest survey, we recorded a Wellbeing score of 78 (out of 100), five points above the technology industry benchmark, a number we’re proud of and still working to grow.

Governance You Can Trust
As a shaper of AI at scale, we build our technology to be human-centric and trustworthy by design. Strong compliance and global health and safety programs keep our operations ethical everywhere we work.

The Throughline
Education that empowers. Culture that supports. Governance that protects. Together, they define how Fujitsu GDU builds a future that’s digitally inclusive and ethically grounded.

Fujitsu Futures: Digital Skills for a Changing World

200

Employees took part in 71 education focused initiatives

16,000

Impacted people across local communities

SDG workshop in China
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Across FY2025, Fujitsu’s Global Delivery Unit reaffirmed its commitment to responsible business through community engagement centred on education. While priorities were adapted to local contexts, the goal remained constant: equipping people with the skills to thrive in a digital world.

This year, nearly 200 employees took part in 71 education-focused initiatives, reaching almost 16,000 people across local communities, a testament to the power of employee volunteering in creating meaningful and locally relevant impact.

Launched in 2022, Fujitsu Futures is the cornerstone of GDU’s responsible business strategy. It goes beyond technical literacy, building human capabilities like communication, critical thinking, and adaptability through eleven learning modules, from Digital Safety and Cybersecurity to Emotional Intelligence and a dedicated module on the Sustainable Development Goals.

The programme’s scalable model lets employees deliver standardised sessions that flex to different cultures, age groups, and education levels, with local teams partnering closely with communities to keep content relevant. In FY2025, GDU delivered 25 sessions to 1,704 participants, with plans to expand geographic reach and introduce new topics including AI.

Fujitsu Futures in Action Across Our Regions

Behind the headline numbers are dozens of individual sessions, each shaped by the volunteers and communities who brought them to life. A few examples from FY2025 show the breadth of what Fujitsu Futures looks like on the ground.

Costa Rica: From Cybersecurity Classrooms to Community Murals

Costa Rica saw two distinct expressions of Fujitsu Futures in FY2025. In Heredia, the GRIP Community Team partnered with the Colegio Técnico Profesional de Mercedes Norte to deliver a dedicated Cybersecurity session: seven Fujitsu volunteers worked with 60 students to build awareness of core cybersecurity principles and spark interest in the field as a future career path. Designed as a one-off pilot, the ambition is to grow it into a regular fixture on the school calendar.

In Barrio Los Cocos, Limón, the programme took a different shape entirely. 12 Fujitsu volunteers joined a wider community project with Aldeas Infantiles (Children’s Villages) that combined art and education  painting a home and designing a community mural to bring colour and pride to the neighbourhood. Alongside that, the team delivered a Fujitsu Futures workshop on Creative Problem Solving to 15 children from the village, giving them practical tools to think critically, collaborate, and approach challenges with fresh ideas.

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Philippines: Sustainability and Digital Wellness with SOS Children’s Village Cebu

On 21 March 2026, seven members of the Cebu team volunteered for a half-day Fujitsu Futures session with 40 children from SOS Children’s Village. The session opened with an introduction to the United Nations Sustainable Development Goals, with volunteers leading interactive discussions on how the goals connect to everyday life. It then moved into a Digital Wellness talk on responsible technology use, closing with an action-planning exercise that helped the children reflect on building healthier, more balanced digital habits.

art of wellbeing with sos cv manila 01

Malaysia: Empowering Cambodian Teachers Through Tech for Kids Academy

Fujitsu’s Malaysia GDC GRiP team took Fujitsu Futures online and across borders, partnering with Tech for Kids Academy to support teachers in Cambodia. Four Fujitsu contributors led the effort, delivering sessions over Zoom designed to strengthen educators’ digital confidence, reflecting the program’s broader belief that empowering today’s teachers helps build stronger learning prospects for the students who follow.

Portugal: Sharpening Critical Thinking on Campus

Fujitsu’s GRiP team in Portugal brought Fujitsu Futures directly into higher education, with Community Pillar Lead Filipe Ascenção delivering a Critical Thinking workshop to students at IPCA – Polytechnic Institute of Cávado and Ave in Barcelos. The session equipped students with practical frameworks for evaluating information and making sound decisions.

fujitsu futures critical thinking rcbraga feb26 (4)

Poland: Empowering Talent Across 13 Sessions

Poland’s FY2025 roadmap saw 13 impactful sessions under Fujitsu Futures and Fujitsu Tech. From November 2025 through March 2026, volunteers delivered comprehensive training in Cybersecurity, Emotional Intelligence, Critical Thinking, and Effective Communication, equipping students with the essential technical and interpersonal skills needed for their future careers.

Collaboration in Action

One highlight came from China, where GDU colleagues partnered with customer Schneider to co-create a sustainability session for a local special needs school, blending Schneider’s sustainability expertise with GDU’s SDG content. The initiative began as a conversation at a responsible business forum, showing how cross-industry dialogue can spark real impact.

Workshop in China in collaboration wiith Shneider

Volunteers remain at the heart of it all. GDU marked their contributions with a Volunteer Recognition Event, honouring achievements across categories including Volunteer of the Year, Education in the Community, and Sustainability, bringing employees and leaders together to celebrate a shared commitment to responsible business.

From a cybersecurity classroom in Heredia to a mural-painted courtyard in Limón, and from a Zoom call with teachers in Cambodia to a sustainability workshop in China, Fujitsu Futures continues to prove that responsible business is built one session, one community, and one volunteer at a time.

Building Trust through Responsible Business

Safety & Health

Is a key priority throughout Fujitsu

AI

Ethics and Governance is embedded across our operations

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In FY2025, Fujitsu and Global Delivery Unit continued to promote the responsible adoption of artificial intelligence through a series of global awareness and learning initiatives. These activities engaged employees and external audiences in discussions on AI ethics, responsible innovation, cultural diversity and inclusion, data privacy, and emerging regulatory frameworks such as the EU AI Act. Complementing these efforts, community outreach programmes helped raise awareness of both the opportunities and risks associated with AI, supporting Fujitsu’s commitment to building a trusted, inclusive and human-centric digital society.

Fujitsu Group has established a Group-wide Health and Safety Policy to provide a safe and healthy working environment for all employees. During FY2025, more than 535 employees participated in the global World Day for Safety and Health at Work webinar, complemented by local first aid training, fire safety drills and emergency preparedness activities that reinforced a strong culture of wellbeing and safety.

Fujitsu also continued to strengthen responsible business practices through responsible supply chain management, compliance, information security and data privacy initiatives. Activities included awareness sessions on human rights risks within the value chain, cybersecurity training, phishing awareness campaigns and privacy programmes, helping to promote ethical business conduct, strengthen resilience and reinforce a culture of trust, integrity and continuous improvement.

Resources and downloads

AI Ethics and Governance Office

AI Commitment

Prosperity in Focus: A Year of Growth and Impact in Photos

Up Next

Our Vision

Fujitsu has charted a transformative vision for a more sustainable, inclusive, and resilient global future. Through long-term commitments to carbon neutrality, digital inclusion, and community empowerment, Fujitsu aims to harness technology and human potential for positive global impact.
Fujitsu looks to advance responsible innovation and deepen collaborations with key partners. We have committed to a net-zero future, and we envision a path forward where people, planet, prosperity, and purpose thrive together.

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